Compatible with most digital phone systems

Desktop -Telephone  Recording Features:

• After-Call Screen Pop - manage archive in real time
• Automatic or manual recording
• GSM compression gives 170 hours recording per GByte
• Time & date stamp on every recording
• Caller ID and dialed digits detection
• Telephone Recording level indicator
• Add comments/notes to assist searching
• Snapshot feature allows playback of current call while still recording
• Highlight important calls 

 Desktop - Playback Features:

• Level indicator gives call activity
• Drag n' drop curser rapidly locates key points in conversation
• Pause & Continue manual controls
• Restrict User from Stopping, Pausing, Deleting or Exporting Recordings
• Search & list calls by:
  • Time & date
  • Duration
  • Caller ID or dialed digits
  • Comments/notes made
  • Importance
• Email recordings to colleagues (as .wav file or compressed file)
• One touch Convert to .wav

 Desktop Configuration & Set-up Features:

• Telephone Record on local PC or centrally on server over network
• User lockout (invisible) & hide features (no user intervention)
• Password control of configuration
• Choose compression format
• Set auto delete for non important calls
• Erase very short calls
• Auto prompt for comments/notes on each call
• Digital audio boost control
• Select email export format of recordings

Room Recorder

• Records Conversations from any PC Microphone
• Record important Interviews and Meetings
• Use for Dictation
• Record and E-Mail messages to clients
• Stores in same compressed format as phone recordings

Config

Full Control where needed, Limited where Desired

Restrict Agent From:

• Stopping or pausing recordings
• Deleting, Emailing or Exporting Recordings
• Hide Application for Stealth Recording

Desktop can also be invisibly installed on Call Center agents desktops to record calls over a network to a central server for supervisor listening

  DATA SHEET

PLEASE SPECIFY PBX TYPE WHEN ORDERING

SEE BELOW FOR THE COMPATIBLE PBX SYSTEMS